I opened my health insurance billing statement for our company this morning and this printed notice was included (on thick, green card stock):
WE HEARD YOU and WE'RE GOING GREEN!
In response to feedback from our customers, our commitment to environmental stewardship, and our desire to hold down costs, we are eliminating the duplicate courtesy copy of your billing statement effective September 2007.
We need your help to make this change successful!
To ensure your payments continue to be properly applied, please be sure to send us a copy of your billing statement along with your payment.
We will continue to include a cover sheet on top of the bill to ensure protected health information is not visible through the envelopes because through a cost comparison study, we found it is four times more economical to use a paper cover sheet rather than using security envelopes.
Thank you for giving us feedback and for helping us help the environment and hold down costs.
This month the only thing they did not include as they always have was the 2-page copy of the billing statement. THE ONE THEY WANT ME TO COPY AND RETURN.
Not only are they not cutting back on any paper usage, they are including a note PRINTED ON CARDSTOCK to announce they are proud of "going green"! What a joke. Give me a fucking break! I'd laugh if this weren't so pathetic. The only thing they are "committed to" is saving themselves the cost of printing and mailing the remittance copy they now require their customers to send instead.
Idiots. Who also increased our premiums this month by over 20%.
I think I'm going to be sick. Oh, wait ~ that'll cost me too.